Dispatcher
Tarrant County College District
Fort Worth, TX
Full-time
Transportation
Posted on April 13, 2024
Please view posting details below. To apply to this posting, please click the link above.
Position Information
Job Title
Dispatcher
Posting Number
F004993
Position Status
Full Time
Assignment Length
This field only applies to Faculty
Grant Funded
No
Category
Police Operations
Class Code
75
Starting Pay
$19.20
Special Note
Location
District
Department
DT Police Department
Job Summary
Performs a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information; keeps official records and assists in the administration of standard operating policies and procedures of the dispatch center.
Primary Duties and Responsibilities
Performance Requirements*
• Monitors telephones and radio in the dispatch center, answers all incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay
• Dispatches police and other response vehicles for emergency responses
• Broadcasts nature, location and time of incidents
• Contacts all required personnel and other local concerns such as the fire department in the event of an emergency situation
• Insures the presence of reserve units be contacting personnel designated for call‑back
• Relays information as required
• Maintains log on radio and telephone communications, location of personnel and equipment
• Maintains on‑going contact with the responding personnel and keeps them informed of all incoming pertinent information
• Tracks various information such as traffic lights out and streets closed and keeps emergency personnel informed
• Maintains dispatch center work area and equipment in clean and working condition
• Operates radios as needed and assists in radio communications; operates base radio as required
• Operates office machines as required
• Composes, types and edits correspondence as required
• Maintains dispatch documents and records
• Obtains information for officers using teleprinter and provides officers with requested information
Service Excellence
• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
*Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Required Minimum Qualifications
• High School diploma or General Equivalency Diploma (GED)
• Must be at least 18 years old
Preferred Qualifications
• Experience as a police dispatcher
• Basic telecommunications license from TECLOSE (required within one year of employment)
• TLETS/NLETS Basic Operator's Course (required within six months of employment)
• TCIC/NCIC for full Access Operators (required within six months of employment)
• TDD/TTY for Telecommunications
Knowledge, Skills and Abilities
• Ability to speak clearly and communicate well, discern routine and emergency situations and provide accurate information to responding police units
• Experience working with computerized systems
Physical Demands and Work Environment
We are currently reviewing and updating Physical Demands and Work Environment for all TCC positions.
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Special Instructions Summary
This is a pooled posting. There are seven (7) positions available.
Posted
09/27/2022
Posting Contact Summary
Should you have questions specific to this position please contact the following individual
Contact
LaShundresia Curtis
*
lashundresia.curtis@tccd.edu
Applicant Documents
Required Documents
- Resume / Curriculum Vitae
- Cover Letter
- Unofficial Transcripts
- Certification / License
Required fields are indicated with an asterisk (*).
- * Please select the highest level of education you have completed.
- High School Diploma / GED
- 60 or more College Credit Hours
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
- None of the above
- * Please list any certification or licensure you have that is directly related to this position.
(Open Ended Question) - * How many years of experience within a dispatch center environment do you have?
- Less than 1 year of experience
- 1 year of experience
- 2 years of experience
- 3 years of experience
- 4 years of experience
- 5 or more years of experience
- * Please describe your experience (responses are used to determine eligibility).
(Open Ended Question) - * Are you at least 18 years of age?
- Yes
- No
- * How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)?
- Advanced
- Intermediate
- Beginner
- None
- * How would you rate your experience with web-based software?
- Advanced
- Intermediate
- Beginner
- None
- * How long have you been in your current role with TCC?
- Less than 6 months
- More than 6 months
- I am not a current TCC employee
- I am a current TCC student employee
