Temporary Customer Care Specialist
University of Pittsburgh
Pittsburgh, PA
Full-time
Call Center / Customer Service
Posted on June 9, 2023
Title: Temporary Customer Care Specialist
Location: Pennsylvania-Pittsburgh
Posted Date: Jun 7, 2023
Organization: All Temps
Description: Business, Hospitality and Auxiliary Services is seeking a temporary Customer Care Specialist to assist in providing direct customer service and support to Panther Central.
Duties associated with this position include but are not limited to:
- Serve as first point of contact to public via front counter (assist with questions, form completion, card production, etc.) online chat and telephone
- Assist with administrative functions as required and/or requested.
- Responsible for data entry, data queries, and updating data in all applicable University systems.
- Explain policies and procedures of housing, dining services, and ID card to students, parents, faculty, staff and other visitors
- Responsible for monitoring and reporting problems regarding lobby area to appropriate staff.
- Other duties as assigned.
A High School Diploma or GED is required. 2-3 years experience in customer service.
The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.
The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.
The University of Pittsburgh requires all Pitt constituents (employees and students) on all campuses to be vaccinated against COVID-19 or have an approved exemption. Visit coronavirus.pitt.edu to learn more about this requirement.
Assignment Category: Part-time temporary
Campus: Pittsburgh
Minimum Education Level Required: High School Diploma/GED
Work Schedule: Monday - Friday 10AM-6PM:
Work Arrangement: On-Campus: Teams that work on campus, in an office, or in a lab.
Visa Sponsorship Provided: No
Background Check: For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances: Not Applicable
Required Documents: Resume, Cover Letter
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